{"id":2522,"date":"2021-11-02T11:59:55","date_gmt":"2021-11-02T11:59:55","guid":{"rendered":"https:\/\/www.peixedeplata.es\/preguntas-frecuentes\/"},"modified":"2021-12-03T13:32:08","modified_gmt":"2021-12-03T13:32:08","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.peixedeplata.es\/gl\/preguntas-frecuentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2522\" class=\"elementor elementor-2522 elementor-2143\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f7f293 elementor-section-content-middle elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f7f293\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d97e5e3 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"d97e5e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-adc679c\" data-id=\"adc679c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b4b7b7 elementor-widget elementor-widget-heading\" data-id=\"2b4b7b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-medium\">Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0acd047 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0acd047\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resolvemos as t\u00faas d\u00fabidas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-482b320 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"482b320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde1bab elementor-widget elementor-widget-toggle\" data-id=\"fde1bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Tendes servizo de atenci\u00f3n ao cliente?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2661\"><p>Responderemos todas as t\u00faas d\u00fabidas en <b>peixedeplata@gmail.com<\/b> ou no <b>Whatsapp 627231985<\/b> de luns a venres en horario laboral.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2662\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2662\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo limpar as mi\u00f1as xoias?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2662\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2662\"><p>Se as t\u00faas xoias non te\u00f1en ning\u00fan acabado espec\u00edficao podes limpalas cunha gamuza especial para prata, incluso podes lavalas en auga cun pouco de xab\u00f3n e s\u00e9calas coidadosamente.<br \/>Se a t\u00faa xoia ten un acabado chapado en ouro, aconsellamos limpala cun pa\u00f1o suave.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2663\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2663\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Irase o ba\u00f1o das mi\u00f1as pezas chapadas en ouro?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2663\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2663\"><p>O chapado en ouro \u00e9 unha capa fina e superficial que co uso e o desgaste desaparece. A s\u00faa durabilidade depender\u00e1 do uso que se lle dea e do coidado que te\u00f1amos con elas. Para o seu mantemento s\u00f3 \u00e9 necesaria unha limpeza con auga e xab\u00f3n e un trapi\u00f1o suave<br \/>evitando usar calquera produto abrasivo.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2664\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2664\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo anular un pedido?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2664\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2664\"><p>A anulaci\u00f3n do pedido poder\u00e1 ser levada a cabo sempre e cando non est\u00e9 xa a disposici\u00f3n da axencia de transportes. Cando confirmemos a anulaci\u00f3n procederemos a abonarte o importe do artigo. Para anular un pedido, env\u00eda un correo con toda a informaci\u00f3n do mesmo a peixedeplata@gmail.com. Cuando confirmemos la anulaci\u00f3n procederemos a abonarte el importe del art\u00edculo. Para anular un pedido, env\u00eda un correo con toda la informaci\u00f3n del mismo a peixedeplata@gmail.com.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2665\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2665\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo realizar unha devoluci\u00f3n?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2665\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2665\"><p>Tes un prazo de 14 d\u00edas dende que se fai o pedido na web para realizar a t\u00faa devoluci\u00f3n e para isto ter\u00e1s que po\u00f1erte en contacto previamente con n\u00f3s en peixedeplata@gmail.com explicando o motivo da devoluci\u00f3n as\u00ed como toda a informaci\u00f3n do pedido.<\/p>\n<p>O producto ten que estar en perfectas condici\u00f3ns, sen ter sido usado e coa s\u00faa embalaxe orixinal. Os portes de devoluci\u00f3n correr\u00e1n da t\u00faa conta a menos que as causas sexan que o producto est\u00e1 defectuoso ou de que se trate de un erro no env\u00edo, nese caso fac\u00e9monos responsables do env\u00edo. Los portes de la devoluci\u00f3n correr\u00e1n de tu cuenta a menos que las causas hayan sido que est\u00e1 defectuoso o de que se tratase de un error de env\u00edo, en cuyo caso nos hacemos responsables del env\u00edo.<\/p>\n<p>Para facelo efectivo, temos que recibir o producto nun prazo m\u00ednimo de 15 d\u00edas dende que aceptamos a devoluci\u00f3n atrav\u00e9s do correo electr\u00f3nico. Unha vez que o recibamos e comprobemos que todo est\u00e1 correcto procederemos a reembolsar o importe nun prazo m\u00e1ximo de 14 d\u00edas.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4f3304 elementor-widget elementor-widget-spacer\" data-id=\"d4f3304\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7030c3 elementor-section-content-middle elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7030c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e4cc60\" data-id=\"4e4cc60\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a28778c elementor-widget elementor-widget-heading\" data-id=\"a28778c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-medium\">Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8d766 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"de8d766\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resolvemos as t\u00faas d\u00fabidas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b564479 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b564479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0592ced elementor-widget elementor-widget-toggle\" data-id=\"0592ced\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5841\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5841\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Tendes servizo de atenci\u00f3n ao cliente?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5841\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5841\"><p>Responderemos todas as t\u00faas d\u00fabidas en <b>peixedeplata@gmail.com<\/b> ou no <b>Whatsapp 627231985<\/b> de luns a venres en horario laboral.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5842\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5842\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo limpar as mi\u00f1as xoias?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5842\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5842\"><p>Se as t\u00faas xoias non te\u00f1en ning\u00fan acabado espec\u00edficao podes limpalas cunha gamuza especial para prata, incluso podes lavalas en auga cun pouco de xab\u00f3n e s\u00e9calas coidadosamente.<br \/>Se a t\u00faa xoia ten un acabado chapado en ouro, aconsellamos limpala cun pa\u00f1o suave.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5843\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5843\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Irase o ba\u00f1o das mi\u00f1as pezas chapadas en ouro?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5843\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5843\"><p>O chapado en ouro \u00e9 unha capa fina e superficial que co uso e o desgaste desaparece. A s\u00faa durabilidade depender\u00e1 do uso que se lle dea e do coidado que te\u00f1amos con elas. Para o seu mantemento s\u00f3 \u00e9 necesaria unha limpeza con auga e xab\u00f3n e un trapi\u00f1o suave<br \/>evitando usar calquera produto abrasivo.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5844\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5844\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo anular un pedido?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5844\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5844\"><p>A anulaci\u00f3n do pedido poder\u00e1 ser levada a cabo sempre e cando non est\u00e9 xa a disposici\u00f3n da axencia de transportes. Cando confirmemos a anulaci\u00f3n procederemos a abonarte o importe do artigo. Para anular un pedido, env\u00eda un correo con toda a informaci\u00f3n do mesmo a peixedeplata@gmail.com. Cuando confirmemos la anulaci\u00f3n procederemos a abonarte el importe del art\u00edculo. Para anular un pedido, env\u00eda un correo con toda la informaci\u00f3n del mismo a peixedeplata@gmail.com.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5845\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5845\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como podo realizar unha devoluci\u00f3n?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-5845\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5845\"><p>Tes un prazo de 14 d\u00edas dende que se fai o pedido na web para realizar a t\u00faa devoluci\u00f3n e para isto ter\u00e1s que po\u00f1erte en contacto previamente con n\u00f3s en peixedeplata@gmail.com explicando o motivo da devoluci\u00f3n as\u00ed como toda a informaci\u00f3n do pedido.<\/p>\n<p>O producto ten que estar en perfectas condici\u00f3ns, sen ter sido usado e coa s\u00faa embalaxe orixinal. Os portes de devoluci\u00f3n correr\u00e1n da t\u00faa conta a menos que as causas sexan que o producto est\u00e1 defectuoso ou de que se trate de un erro no env\u00edo, nese caso fac\u00e9monos responsables do env\u00edo. Los portes de la devoluci\u00f3n correr\u00e1n de tu cuenta a menos que las causas hayan sido que est\u00e1 defectuoso o de que se tratase de un error de env\u00edo, en cuyo caso nos hacemos responsables del env\u00edo.<\/p>\n<p>Para facelo efectivo, temos que recibir o producto nun prazo m\u00ednimo de 15 d\u00edas dende que aceptamos a devoluci\u00f3n atrav\u00e9s do correo electr\u00f3nico. Unha vez que o recibamos e comprobemos que todo est\u00e1 correcto procederemos a reembolsar o importe nun prazo m\u00e1ximo de 14 d\u00edas.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e76f7be elementor-section-content-middle elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e76f7be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4787973\" data-id=\"4787973\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fcff4b elementor-widget elementor-widget-image\" data-id=\"6fcff4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-1024x683.jpg\" class=\"attachment-large size-large wp-image-3854\" alt=\"Influencer pontevedra con joyas de Peixe de Plata\" srcset=\"https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-1024x683.jpg 1024w, https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-300x200.jpg 300w, https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-768x512.jpg 768w, https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-1536x1024.jpg 1536w, https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-600x400.jpg 600w, https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57.jpg 1800w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a547a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a547a6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-470d394\" data-id=\"470d394\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ac0008 elementor-widget elementor-widget-heading\" data-id=\"3ac0008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Para calquera outra cuesti\u00f3n, non dubides en contactar connosco<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4469927\" data-id=\"4469927\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-957959d elementor-align-center elementor-button-info elementor-widget elementor-widget-button\" data-id=\"957959d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.peixedeplata.es\/gl\/localizacion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cont\u00e1ctanos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes Resolvemos as t\u00faas d\u00fabidas Tendes servizo de atenci\u00f3n ao cliente? Responderemos todas as t\u00faas d\u00fabidas en peixedeplata@gmail.com ou no Whatsapp 627231985 de luns a venres en horario laboral. Como podo limpar as mi\u00f1as xoias? Se as t\u00faas xoias non te\u00f1en ning\u00fan acabado espec\u00edficao podes limpalas cunha gamuza especial para prata, incluso podes lavalas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2522","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Peixe de Plata<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.peixedeplata.es\/gl\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"gl_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Peixe de Plata\" \/>\n<meta property=\"og:description\" content=\"Preguntas frecuentes Resolvemos as t\u00faas d\u00fabidas Tendes servizo de atenci\u00f3n ao cliente? Responderemos todas as t\u00faas d\u00fabidas en peixedeplata@gmail.com ou no Whatsapp 627231985 de luns a venres en horario laboral. Como podo limpar as mi\u00f1as xoias? Se as t\u00faas xoias non te\u00f1en ning\u00fan acabado espec\u00edficao podes limpalas cunha gamuza especial para prata, incluso podes lavalas [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.peixedeplata.es\/gl\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Peixe de Plata\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-03T13:32:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.peixedeplata.es\/wp-content\/uploads\/2021\/12\/Peixe_de_Plata-57-1024x683.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/\",\"url\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/\",\"name\":\"FAQ - Peixe de Plata\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.peixedeplata.es\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Peixe_de_Plata-57-1024x683.jpg\",\"datePublished\":\"2021-11-02T11:59:55+00:00\",\"dateModified\":\"2021-12-03T13:32:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/#breadcrumb\"},\"inLanguage\":\"gl-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"gl-ES\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.peixedeplata.es\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Peixe_de_Plata-57-1024x683.jpg\",\"contentUrl\":\"https:\\\/\\\/www.peixedeplata.es\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Peixe_de_Plata-57-1024x683.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/preguntas-frecuentes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#website\",\"url\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/\",\"name\":\"Peixe de Plata\",\"description\":\"Obradoiro artest\u00e1n de xoias en prata\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"gl-ES\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#organization\",\"name\":\"Joyer\u00eda Peixe de Plata\",\"url\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"gl-ES\",\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.peixedeplata.es\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/logotipo_peixe_plata.jpg\",\"contentUrl\":\"https:\\\/\\\/www.peixedeplata.es\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/logotipo_peixe_plata.jpg\",\"width\":644,\"height\":327,\"caption\":\"Joyer\u00eda Peixe de Plata\"},\"image\":{\"@id\":\"https:\\\/\\\/www.peixedeplata.es\\\/gl\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Peixe de Plata","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.peixedeplata.es\/gl\/preguntas-frecuentes\/","og_locale":"gl_ES","og_type":"article","og_title":"FAQ - Peixe de Plata","og_description":"Preguntas frecuentes Resolvemos as t\u00faas d\u00fabidas Tendes servizo de atenci\u00f3n ao cliente? 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